LandingQA Terms of Service, in plain language.

By creating or using an account, submitting a scan, purchasing access, clicking to accept, or otherwise using LandingQA, you agree to these Terms. If you do not agree, do not use the service.

Your agreement consists of these Terms, the Privacy Notice, the commercial and provider details shown at checkout or in an order confirmation (the “Order”), and any separate written agreement that expressly applies. If they conflict, a signed agreement controls, then the Order for order-specific commercial terms, then these Terms.

Headings and short summaries help readability but do not replace the complete provision underneath them.

You must be at least 18 years old and able to enter a binding contract. If local law sets a higher age of majority, that age applies.

If you use LandingQA for a company, client, agency, or other organization, you confirm that you have authority to bind it and to act for the pages, accounts, integrations, and data you submit. In that case, “you” includes that organization. If you lack authority, you are using LandingQA only in your individual capacity and may not submit the organization’s protected information or connect its accounts.

You must comply with trade controls and sanctions that apply to you and may not use the service where providing it would be unlawful.

LandingQA reviews a public landing page from supported desktop and mobile viewports. The service may capture page evidence, run deterministic checks, use model-assisted interpretation, organize findings across review pillars, calculate separate readiness and health scores, propose bounded copy or style corrections, create an isolated preview, rescan that preview, and provide a validation plan.

Features, supported page types, viewports, evidence sources, integrations, limits, and output format may evolve. Your Order identifies any material deliverable, usage allowance, timing, or support commitment specific to the purchase.

You must provide an email address you control and keep account information accurate. LandingQA may use a magic sign-in link or another approved method rather than a password. Anyone with access to your email or active session may be able to access the account and its reports.

• Do not forward a sign-in link, share an active session, or allow unauthorized people to use your account.
• Use appropriate device, email, and organizational security and sign out from devices you do not control.
• Tell us promptly at hello@landingqa.com if you suspect unauthorized access.
• You are responsible for activity under your account until you notify us and we have had a reasonable opportunity to act.

We may require reverification, invalidate sessions, or limit account actions when reasonably necessary to protect the user, the service, or a third party.

You instruct LandingQA to access the submitted URL and create a technical and interpretive record of the public page. You confirm that you own or operate the page, act for someone who does, or otherwise have a lawful basis and sufficient authority for the requested review.

For a page you do not control, you are responsible for checking whether the request is consistent with applicable law, contractual limits, intellectual-property and privacy rights, and the page operator’s access rules. Public availability alone does not grant every possible right of reuse.

We may refuse, stop, or remove a scan if we reasonably believe the request is unauthorized, unsafe, unlawful, technically harmful, or outside the public-page scope.

You may use LandingQA only for lawful review, improvement, planning, research, and client-service purposes consistent with these Terms. You must not use the service to:

• violate law, sanctions, privacy, confidentiality, intellectual-property, consumer-protection, or computer-access rights;
• scan private systems, bypass authentication or technical controls, enumerate internal network targets, or test for vulnerabilities without express authorization;
• submit malware, exploit code, destructive instructions, deceptive redirects, or content intended to interfere with capture or another system;
• profile, stalk, discriminate against, harass, or make consequential decisions about a person;
• submit sensitive personal information or data about children when it is not necessary and lawfully authorized;
• overload the service or a third-party page, evade request limits, create accounts to avoid payment or enforcement, or automate access through an undocumented interface;
• reverse engineer, copy, extract, or use the service or reports to build or train a competing audit product, except where law expressly prevents this restriction;
• remove provenance, fictional-example, limitation, or ownership notices in a way that misrepresents evidence or origin; or
• resell account access or a report as a standalone LandingQA service without our written permission.

We may apply technical controls, rate limits, URL restrictions, and manual review to enforce these boundaries.

“Customer Content” means the URL and context you submit, account or workspace information you provide, materials you upload or send, authorized integration data, and your instructions. It does not include the LandingQA service, underlying rules, report format, or pre-existing methods.

You retain your rights in Customer Content. You grant LandingQA and its contracted providers a non-exclusive, worldwide, limited license to host, copy, transmit, transform, and process Customer Content only as reasonably needed to provide, secure, support, and improve the service, comply with law, and enforce these Terms. The license ends when the information is deleted, except for lawful retention, protected backups, and de-identified data.

You confirm that Customer Content is accurate enough for the requested purpose and that you have all permissions required to provide it. You are responsible for context choices: an incorrect goal, audience, traffic source, or page category can change the relevance of findings.

Do not use scan context or support messages as a repository for confidential source code, credentials, regulated records, or personal data unrelated to the scan.

A report may combine measured facts, deterministic rules, user-supplied context, inferred context, optional analytics observations, and model-assisted interpretation. LandingQA is designed to label those sources and retain evidence, but no automated process is complete or error-free.

You must review findings and proposed changes in the context of your brand, customers, legal duties, technical stack, and measurement plan. In particular, the report:

• is not legal, tax, financial, medical, security, or other regulated professional advice;
• is not an accessibility certification or a guarantee of compliance with WCAG or any law;
• is not a search-engine guarantee, performance service-level commitment, or substitute for field data;
• does not guarantee conversion uplift, sales, leads, or a winning test; and
• may contain model-inferred hypotheses that require human validation.

We may correct an obvious report error, reprocess a failed deliverable, or withdraw output that violates rights or safety rules. This does not mean every difference of professional judgment is a product defect.

A correction is a proposal, not an instruction LandingQA executes on your production system. Supported proposals may include exact text replacements and restricted presentation changes. LandingQA may apply them only inside an isolated preview to show what changes and whether the original finding still reproduces.

You remain responsible for reviewing, adapting, testing, approving, deploying, monitoring, and if necessary rolling back any change to your site. Before production use, check visual regressions, mobile behavior, accessibility, analytics, consent flows, translations, brand requirements, and legal claims.

A preview comparison shows audit differences between the original capture and the isolated proposal. It is not live-user evidence and must not be described as measured conversion uplift.

LandingQA may let you connect an external service such as Search Console, GA4, or PostHog. Integrations are optional. You must control or have authority over the selected property, project, account, and data and must comply with the external provider’s terms.

When you connect a service, you instruct LandingQA to request and process the authorized data for the selected workflow. You can disconnect the integration in LandingQA and should also use the provider’s controls if you want to revoke access at the source.

Third-party services are outside our control. We do not guarantee their availability, accuracy, APIs, permissions, retention, or continued compatibility. A provider may change or discontinue access, and LandingQA may suspend an integration that creates security, legal, or quality risk.

The checkout page states the price, currency, applicable taxes or tax treatment, whether the purchase is one-time or recurring, what it unlocks, and any material usage or timing limit. Those displayed terms become part of your Order when you confirm the purchase. We will not turn a one-time purchase into a recurring charge without a new, clear authorization.

LandingQA may run a scan before requesting payment. Unless expressly shown otherwise, running the scan does not give you a right to the complete individualized report; payment or another valid entitlement unlocks it.

• You authorize the payment provider to charge the displayed amount using the selected method.
• You must provide accurate billing and tax information and are responsible for applicable taxes other than taxes on our income.
• A failed, reversed, disputed, or fraudulent payment may delay or revoke report access while it is resolved.
• Prices may change for future Orders but will not change a completed one-time Order retroactively.
• Any quote, credit, coupon, or promotional condition applies only as stated and has no cash value unless required by law.

Payment processing may be provided by a third party under its own terms and privacy notice. LandingQA generally receives payment status and transaction references rather than full card details.

Nothing in these Terms excludes a mandatory right you have as a consumer. Pre-purchase information and the refund or cancellation terms applicable to the Order will be shown at checkout or in the order confirmation. If a displayed policy is more favorable than these Terms, the displayed policy applies to that Order.

If you are an EEA or UK consumer, a statutory withdrawal period may apply to a distance contract. When you ask LandingQA to begin providing a digital service or digital content immediately, checkout may ask for your express request or consent and your acknowledgment that the withdrawal right can be affected once performance begins or the digital content is supplied, but only to the extent the law permits.

Contact hello@landingqa.com promptly for a duplicate charge, payment made without authorization, report that was not delivered, or refund request. Include the order reference but never send full card details. We may verify account ownership, delivery status, and payment records before deciding the request.

LandingQA and its licensors retain all rights in the service, software, designs, review methods, rule sets, report structure, documentation, trademarks, and materials we provide, excluding Customer Content and third-party content.

Once an Order is paid, we grant you a worldwide, non-exclusive, perpetual license to use, copy, adapt, and share that purchased report for your own organization or for the client on whose authorized behalf you ordered it. You may implement its correction proposals and quote findings with their context.

You may not sell the report as a standalone LandingQA product, claim authorship of LandingQA’s underlying system, remove evidence or limitation labels to make a finding misleading, use the service or reports to train a competing audit model, or use LandingQA’s name or marks to imply endorsement.

If you send feedback, you grant us a perpetual, irrevocable, worldwide, royalty-free right to use it without restriction or attribution, provided we do not publicly identify you as its source without permission.

We work to provide a reliable service but do not promise uninterrupted or error-free availability unless a separate written service-level agreement applies. A scan may be delayed, limited, or fail because of the target page, network conditions, bot defenses, browser behavior, third-party providers, maintenance, capacity, or safety controls.

We may add, modify, or remove features and update rules, scoring, providers, or output formats. We will not knowingly reduce a paid deliverable already completed. If a material change prevents us from supplying a paid but undelivered Order, we will offer a reasonable remedy such as reprocessing, credit, or refund as required by the Order and law.

Preview, example, or newly introduced features may change more quickly. A feature is not guaranteed to continue merely because it appears in marketing, documentation, or a previous report.

You may stop using LandingQA at any time. You may request account deletion as described in the Privacy Notice, but deleting an account does not automatically cancel a payment obligation already incurred or erase records we must keep by law.

We may restrict, suspend, or terminate access when reasonably necessary because of a material or repeated breach, unauthorized or harmful scanning, security risk, legal requirement, fraud, non-payment, misuse, or a threat to the service or another person. Where practical and safe, we will give notice and an opportunity to cure.

On termination, your right to use the account and service ends. Provisions that by their nature should survive—including payment duties, ownership, report-use restrictions, disclaimers, liability limits, dispute terms, and lawful retention—continue to apply. A license to a fully paid report continues unless the report itself was obtained through fraud or unlawful use.

To the maximum extent permitted by law, LandingQA is provided “as is” and “as available.” We disclaim implied warranties of merchantability, fitness for a particular purpose, title, non-infringement, accuracy, and uninterrupted availability to the extent those warranties may lawfully be disclaimed.

We do not warrant that every issue will be found, every finding will be correct, a correction will be appropriate for your circumstances, an external integration will remain available, or a page will achieve a particular commercial, accessibility, performance, search, or legal result.

Public-page content, external services, and links are the responsibility of their operators. LandingQA’s ability to capture or reference content does not mean we endorse it or that you have permission to use it beyond the scan.

Some jurisdictions do not permit particular disclaimers. In that case, the restriction applies only to the extent necessary, and any non-waivable statutory warranty remains.

Nothing in these Terms excludes or limits liability that cannot lawfully be excluded or limited, including liability for fraud, fraudulent misrepresentation, or death or personal injury caused by negligence where applicable law prohibits limitation. Mandatory consumer remedies remain available.

Subject to that rule, neither party is liable for indirect, incidental, special, exemplary, punitive, or consequential loss, or for lost profits, revenue, goodwill, anticipated savings, business opportunity, or data, arising from or related to LandingQA, even if advised that such loss was possible.

Subject to the same rule, the Provider’s total aggregate liability arising from or related to the service and these Terms will not exceed the amount you paid to the Provider for the affected service during the 12 months before the event giving rise to the claim. If you paid nothing, the Provider’s liability is limited to the minimum amount that applicable law permits.

These limitations apply across contract, tort, negligence, statutory duty, restitution, and other legal theories and reflect the allocation of risk in the price. They do not reduce a remedy that mandatory law requires.

If you use LandingQA for a business, organization, or client, you will defend and indemnify the Provider and its personnel against third-party claims, losses, and reasonable costs arising from your Customer Content, an unauthorized or unlawful scan, your breach of acceptable-use or authority obligations, or your implementation or misleading presentation of a report.

This obligation does not apply to the extent a claim results from the Provider’s own breach, negligence, willful misconduct, or matter for which indemnity is prohibited by law. We will give reasonable notice, allow you to control the defense where appropriate, and may participate with our own counsel. You may not settle a claim in a way that admits fault or imposes an obligation on us without written consent.

This section does not apply to consumers acting wholly outside a trade, business, craft, or profession.

Before starting formal proceedings, contact hello@landingqa.com with the account email, order reference, a concise description, and the remedy sought. The parties will try in good faith to resolve the issue within 30 days, unless urgent relief or a statutory deadline requires faster action.

The governing law and courts for a business Order are those identified in the checkout or order confirmation. If the Order does not specify them, the law and courts of the Provider’s registered office apply, without regard to conflict-of-law rules.

If you are a consumer, this choice does not deprive you of mandatory protections under the law of your habitual residence or a right to bring proceedings in a court available under mandatory consumer law. Nothing here requires arbitration or waives a right to collective redress unless you separately and validly agree to it.

Changes

We may update these Terms to reflect product, provider, security, or legal changes. The “Last updated” date identifies the current version. If a material change affects an ongoing paid service, we will provide reasonable advance notice through the service, email, checkout, or another appropriate channel. Changes do not rewrite a completed one-time Order retroactively unless required by law or agreed by both parties.

Notices

We may send service and legal notices to the email associated with your account or display them in the service. You must keep that address current. Legal notices and privacy requests should be sent to hello@landingqa.com.

Assignment, waiver, and severability

You may not transfer these Terms or an account without our written consent. We may transfer them as part of a merger, reorganization, sale of assets, or transfer to an affiliate, subject to applicable notice rights. A failure to enforce a provision is not a waiver. If a provision is unenforceable, it will be narrowed to the minimum extent necessary and the rest remains effective.

Entire agreement and force majeure

The agreement described in section 1 is the entire agreement about its subject and replaces earlier proposals or statements about that subject. Neither party is responsible for delay caused by events outside reasonable control, except that this does not excuse a payment already due or a duty that can still reasonably be performed.

Provider details

The legal name, business address, and any required registration or tax details of your contracting Provider appear on the checkout page, order confirmation, or invoice. General legal questions may be sent to hello@landingqa.com.